Discover what your customers think

SENTIMENT IS NO LONGER SUBJECTIVE. NOW IT IS A FACT.

New sentiment analysis in reviews so you can finally understand what lies behind each opinion about your products.

Benefits

FROM READING OPINIONS TO MAKING DECISIONS

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You will know what is wrong before anyone else

Detect real problems before they affect your sales.

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Decision-making is simple again

Base your decisions on the opinions of real customers, not on assumptions.

Sentiment analysis widgets
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All teams, one truth

Marketing, e-commerce, digital, product and customer service aligned, without interpretations or silos.

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Competitive advantage is built with detail

Analyse brands, categories, and products based on consumer sentiment in real time.

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Features

EVERYTHING YOU NEED TO TAKE ACTION MORE EFFICIENTLY

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Quality

Estimated quality of the product

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Shipping

Opinions on shipping and delivery.

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Service

Assessment of after-sales service.

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Value for money

Perceived value based on price.

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Packaging

Reactions to the packaging received.

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Usability

Impressions regarding usability.

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Durability

Perceptions of the resistance of the product.

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Consistency

Correspondence between product and description.

An animated demonstration of reviews being filtered by keyword

Read between the lines

You can delve into the details of each review, filter by keywords, detect language patterns, and validate hypotheses without getting lost among thousands of opinions.

An animated demonstration of reviews being filtered by keyword
An animated demonstration of a cursor clicking an "Add filter" button, which then transitions into an active, filled-in purple button.
An animated demonstration of a cursor clicking an "Add filter" button, which then transitions into an active, filled-in purple button.

As broad or as specific a view as you need

Analyse sentiment by product, category or brand and shift your focus whenever you need to.

LISTEN TO YOUR CUSTOMERS LIKE NEVER BEFORE. WITH DATA.

Every opinion about your products presents an opportunity. Now you can see it.

Request a demo