FLIPFLOW COOKIE POLICY

Effective Date: 1 May 2026

Last Updated: 1 May 2026

This Cookie Policy explains how Flipflow Data Analytics, S.L. (“Flipflow”, “we”, “our” or “us”) uses cookies and similar technologies when you visit our websites, digital properties and online services.

This Cookie Policy should be read together with our Privacy Policy available at:

https://www.flipflow.io/en/privacy-policy

1. WHAT ARE COOKIES?

Cookies are small text files stored on your device when you visit a website.

Cookies help websites function correctly, improve user experience, remember preferences and provide information regarding website usage and performance.

For purposes of this Policy, the term “Cookies” includes:

  • Cookies;
  • Pixels;
  • Tags;
  • Local Storage;
  • SDKs;
  • Similar tracking technologies.

2. WHO IS RESPONSIBLE FOR COOKIES?

Flipflow Data Analytics, S.L.

Paseo de la Chopera 142, Bajo B

28100 Alcobendas, Madrid

Spain

Privacy Contact:

privacy@flipflow.io

3. TYPES OF COOKIES WE USE

3.1 Strictly Necessary Cookies

These Cookies are necessary for the operation, functionality and security of the website.

Examples include:

  • Session management;
  • Authentication;
  • Security controls;
  • Load balancing;
  • Form submission functionality.

These Cookies do not require consent where permitted by applicable law.

3.2 Functional Cookies

These Cookies allow the website to remember preferences and enhance functionality.

Examples include:

  • Language preferences;
  • User settings;
  • Remembered form values.

Legal Basis:

Consent where required by applicable law.

3.3 Analytics Cookies

These Cookies help us understand how visitors interact with our websites.

Examples include:

  • Page visits;
  • Navigation patterns;
  • User engagement metrics;
  • Website performance information.

Legal Basis:

Consent where required by applicable law.

3.4 Marketing Cookies

These Cookies may be used to:

  • Measure campaign effectiveness;
  • Analyze lead generation activities;
  • Understand marketing performance;
  • Improve commercial communications.

Legal Basis:

Consent.

4. COOKIES CURRENTLY USED

The specific Cookies deployed may vary over time as our website, infrastructure and services evolve. The current version of the detailed cookie inventory is always available through the Cookie Settings mechanism on our website, which is updated automatically. The table below reflects the Cookies used as at the Last Updated date of this Policy.

Cookie / TechnologyProviderPurposeCategoryDuration
Session cookieFlipflow (first party)Maintains the user session and site securityStrictly NecessarySession
Consent preference cookieFlipflow (first party)Stores the user’s cookie consent choicesStrictly Necessary12 months
Load balancing cookieFlipflow (first party)Distributes requests across serversStrictly NecessarySession
HubSpot cookies (e.g. hubspotutk, __hstc, __hssc, __hssrc)HubSpot, Inc.Forms, lead management, session identification and analyticsFunctional / AnalyticsSession up to 13 months
Microsoft Clarity cookies (e.g. _clck, _clsk)Microsoft CorporationWebsite analytics and user experience insightsAnalyticsUp to 12 months
Google Analytics cookies (e.g. _ga, _ga_QJWK6EB2HB)Google LLCWebsite analytics, measurement of traffic and understanding of visitor behaviorAnalyticsUp to 24 months (_ga); as configured (_ga_QJWK6EB2HB)

Where additional providers or cookies are introduced, this table and the Cookie Settings mechanism shall be updated accordingly before the relevant Cookies are deployed on the basis of consent.

5. COOKIE CONSENT

Where required by applicable law, non-essential Cookies are activated only after obtaining your consent.

Through our consent banner and Cookie Settings mechanism, users may:

  • Accept all Cookies;
  • Reject non-essential Cookies;
  • Customize Cookie preferences by category.

Rejecting non-essential Cookies is as easy as accepting them.

Cookie preferences may be modified or withdrawn at any time through the Cookie Settings mechanism available on the website.

6. MANAGING COOKIES

Most browsers allow users to:

  • View Cookies;
  • Delete Cookies;
  • Block Cookies;
  • Configure Cookie preferences.

Please consult your browser documentation for additional information.

Disabling certain Cookies may impact website functionality and user experience.

7. THIRD-PARTY COOKIES

Certain Cookies may be placed by third-party service providers listed in the table in Section 4.

Such providers may process information in accordance with their own privacy and cookie policies. The third parties currently used are HubSpot, Microsoft and Google; users are encouraged to review the privacy policies of such providers.

Any future introduction of additional third-party Cookies will be reflected in Section 4 and subject to consent where required.

8. INTERNATIONAL DATA TRANSFERS

Certain Cookie-related information may be processed outside the European Economic Area, the United Kingdom or Switzerland.

Where such transfers occur, Flipflow implements appropriate safeguards in accordance with applicable Data Protection Laws.

Such safeguards may include:

  • Adequacy Decisions, including the EU-U.S. Data Privacy Framework where the recipient holds a valid certification;
  • Standard Contractual Clauses (SCCs), together with the UK Addendum and Swiss adaptations where applicable;
  • Other lawful transfer mechanisms.

9. CHANGES TO THIS COOKIE POLICY

Flipflow may update this Cookie Policy from time to time to reflect:

  • Legal developments;
  • Technological changes;
  • New service providers;
  • Operational requirements.

The current version shall always be available at:

https://www.flipflow.io/en/cookie-policy

10. CONTACT

For any questions regarding this Cookie Policy, please contact:

privacy@flipflow.io

You may also consult:

https://www.flipflow.io/en/privacy-policy

Flipflow Data Analytics, S.L.

Paseo de la Chopera 142, Bajo B

28100 Alcobendas, Madrid, Spain

VAT Number: B10950343